How to Get Good Vacation Rental Reviews
Have you stopped to think about just how important the reviews of your vacation rental could be? Think about how you look up information about getting something such as a new car, a new television, or even a new phone. You want to know what other people say about the product that interests you, so you look at reviews. If an item has a lot of stellar reviews that are legitimate, you are more inclined to learn more about the product, and they could ultimately help to sway you to buy it.
People who are looking for a vacation rental on the Outer Banks are thinking the same way. They might only have a week or two per year when they can unwind and relax. Therefore, they want to go to the right property that provides them with the amenities they want and need, and that helps to make their vacation flow as smoothly as possible. They are certainly going to look at the reviews of previous guests. If they do not like what they see, they will move on to another property, simple as that.
You need to make sure you have plenty of reviews, and that they are good. Here are some simple things that you can do to help improve your reviews.
Answer Their Questions Right Away
When you have a listing, you are going to have interested parties contacting you through email or the phone. You need to make sure that you answer all their questions as quickly as possible. Yours is not the only rental out there, and you can be sure they are looking at other properties at the same time.
If you do not answer them as soon as possible, they will feel that you do not care about their business and find someone else.
Make the Booking and Check-in/Check-out Process Easy
Have an online booking process, and make the checking in and checking out process as fast and simple as possible. Give them all the instructions they need to get the key or have someone meet them. Ideally, you will want their experience to be just as easy, or easier, than if they were to book at a traditional hotel.
Give Them Something Special
Provide the guests with something when they arrive to help make their stay even more memorable. This could be something such as a fruit and cheese basket, sweets,
A Clean Property
Few things will get you a bad review faster than having an unclean property when the guests arrive. You can be sure they will snap pictures of the mess and will probably start writing their review almost immediately! Make sure that you have a cleaning company that can take care of the cleaning for you so your guests always arrive at a pristine home.
With these tips, you can start to expect some great reviews for your vacation rental on the Outer Banks.